RETURN POLICY

 

Return & Exchange Policy

At Jeffa Activewear, customer satisfaction is our priority. If you are not completely happy with your purchase, you may request a return or exchange within 7 days of delivery, provided the following conditions are met:

  • The product must be unused, unwashed, and in original condition.

  • All tags, labels, and packaging must remain intact.

  • Returns will only be accepted after successful inspection by our quality team.

Options Available

  • Exchange: Eligible products can be exchanged for a different size, style, or item of equal value (subject to availability).

  • Refund: A refund will be initiated to the original payment method after the returned product passes inspection. Refunds may take 7–10 business days to reflect in your account.

Non-Returnable Items

  • Products that are used, washed, or damaged after delivery.

  • Items without original tags or packaging.

  • Clearance, discounted, or final-sale items.

How to Initiate a Return/Exchange
Please contact our customer support team within 7 days of receiving your order with your order details. Our team will guide you through the process and arrange the inspection of your item.